Check your order status
Enter your order number and your surname or VAT number.

Check order status

Check order status

Privacy Policy


1. Privacy is an online portal which is committed to protecting and respecting your privacy and security. Any information you as user of the website provide is received, stored and managed by us in line with our Privacy and Security policies detailed below, which are in line with European and UK regulations. By using our website you agree to this policy and the use of cookies in line with the terms in this policy.

Our careful handling of your personal data is a matter of great importance to us. Therefore, we appreciate your trust in to handle your personal information conscientiously.

The content of the contract will be stored. You are advised to store the terms somewhere where you can readily look them up. For safety reasons data relating to your order is not available via the Internet. We keep such data in confidence according to our privacy policy.

Information which we collect from you is used for the processing of orders, the delivery of goods and the provision of services, as well as for payment settlements. We also use your details in order to communicate with you regarding orders, products and services, and to enable third parties to carry out technical, logistical or other services upon our instruction. All your data will be kept strictly confidential.

If you have accepted a subscription to newsletters from OPONEO.CO.UK Ltd., it is possible to unsubscribe at any time using the following link: The appropriate link is also provided in the imprint of each newsletter. Subscription to the newsletter is free of charge other than the transmission costs pursuant to the basic tariffs being incurred in this regard.


2. Access to your Information

You have the right to view and correct the data we hold on you. The Data controller can be contacted at:

46 Station Road
North Harrow

Telephone number: 0800 066 3422
e-mail address:

You have the right to revoke any given consents at any times. You have the right to information about your stored personal data and the right to correction, blocking and deletion of the data.


3. Security

In order to guarantee the safety of your information during transfer we use Secure Socket Layer (SSL) software. This software encodes the information which you transfer. We maintain strict physical, electronic and procedural safety measures in connection with the collection, storage and disclosure of our customers' personal information. We assume no liability for data security during its transmission via the Internet (for instance, due to technical problems of the Internet Service Provider) or in case of any criminal third-party access to files on our website. However, it is important for you to protect yourself against unauthorised access to your account. If you share your computer with others you should take great care to log out after each session, and do not disclose your password to anybody. We assume no responsibility for access into confidential customer login.


4. Cookies

Permanent cookies are used at, which are stored beyond the end of the current browser session. Data is collected using a web analysis tool (Google Analytics) using cookies that are able to generate pseudonyms for user profiles.

A cookie is a small file which you must give consent to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


5. Your Consent

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.